Yes, we’ re cruelty free and no animal testing on any Flimax Cosmetics products
Most of our products are vegan. Ingredients can be found on the back of your products
- MASTER CARD
- Wire Transfer only for wholesale orders
My Item Arrived Damaged, What Should I D0?
Steps to follow if you receive a damaged product.
- Please send us a very clear picture and video of the damages
- Send the clear picture and video with your order number including all your details
- Give 24 to 48 hours for us to file a claim with the shipping company,gambling once everything goes well then we would send you a new product.
Note: We are not responsible for damages that occur in transit between third party to your foreign location. It applies to international customers because we don’t know how the package was repackage at your destination.
Do you collect sales tax?
The law requires us to charge tax on sales orders shipped to addresses within Canada and U.S
IF I gave an incorrect address, can I get a refund?
- We are not responsible for providing us an incorrect or incomplete address at checkout, we won’t be responsible for shipping cost.
- A new product can be shipped at your own shipping cost.
- We can’t give a refund for false claims of missing package. You will be responsible to contact the shipping company for more information.
Once you placed your order, you will be provided with tracking number and you can track your products further.
No we do not accept returns except defective products with prove.